Residential Lettings

Helping You Find the Perfect Property to Rent in Shrewsbury

Whether you’re looking for a short-term rental or a long-term home, our lettings team is here to help. With a diverse range of properties to rent in Shrewsbury, including houses to rent, flats to rent, and apartments for rent, we ensure a smooth renting experience.

Step 1 – Register your interest

The first step to finding the right property to rent in Shrewsbury Shropshire is to register with us either by calling 01743 276666, emailing us at lettings@cgpooks.co.uk, or visiting our office where you can discuss your property requirements with one of our staff. You can also register your interest about a specific property online, by using our contact page.

Step  2 – Finding the right property

Once we have a clear understanding of your requirements we will endeavour to provide a selection of properties to let in Shrewsbury that match your criteria. We use the very latest technology to enable you to view properties using immersive 3D ‘virtual tours’ and provide 2D floorplans to help you find a suitable property more easily. 

Renting a managed property has the benefit of a dedicated repairs manager to handle your day-to-day issues and the assurance that your property is always fully compliant with all of the various safety regulations governing the rental of private sector properties in England & Wales.

Step 3 – Making an offer

Once you have identified a suitable property you will be required to complete an ‘Expression of Interest Form’ where you may state any specific details relating to your offer and provide details of your references. We will then communicate this offer to the landlord.

Step 4 – Referencing & Contract Signing

If your offer is accepted by the Landlord, you will be asked to pay a holding deposit equivalent to one weeks rent. Once paid, both parties (unless an extension is agreed in writing) have 15 calendar days to conclude the deal and sign the tenancy agreement. 

During the 15 day period, Cooper Green Pooks may engage 3rd parties to carry out a series of reference and background checks. If the Landlord withdraws during this period, the holding deposit is refundable, unless the reason for withdrawal relates to the provision of false or misleading information by the tenant. If the tenant chooses to withdraw during this period, the holding deposit is forfeited.

The holding deposit will be allocated towards your first month’s rent. Upon signing the tenancy agreement the balance of the rent is payable alongside a security deposit equivalent to 5 weeks rent. 

Step 5 – Key Collection and Move in

Upon the start date of the tenancy, all named tenants must be present at our offices for key collection with your passports, in order to complete the Right2Rent information. The keys will then be issued, alongside the Inventory & Schedule of Condition. You will also be introduced to your dedicated ‘Property Manager’ who will assist you throughout your time at the property in matters arising from your tenancy.

Congratulations, you can now move into your new home!

A note on the Tenant Fees Act effective 1st June 2019

  1. Rent (this must be the same amount each month for the period of the initial fixed term). A rent premium can be added for tenants who have a pet.
  2. Security Deposit capped at five weeks rent.
  3. Holding Deposit to reserve a property (capped at one week’s rent).
  4. Novation, Variation of Assignment of Contract capped at up to £50 including VAT or our reasonable costs incurred (if higher), which must be evidenced*. The £50 inc VAT charge applies for each request to change the tenancy agreement e.g. addition of a ‘permitted occupier’, inclusion of a ‘pet clause’, request to ‘redecorate’ and so on. *An example of when a higher cost might be incurred could be if a new inventory was required mid tenancy to protect the new occupant.
  5. Early Surrender of Tenancy. If a tenant decides to ‘surrender’ their tenancy during their fixed term, the landlord is able to pass on the cost to the tenant of re-letting the property, including the payment of all rent outstanding until a new tenant is found (up to the maximum outstanding rent on the tenancy). If you are a tenant of Cooper Green Pooks (CGP), you will be charged the Landlord’s early re-letting fee of £360 + VAT.
  6. Default Fees – including lost keys or other respective security devices and late rent payment after 14 days overdue capped at 3% above the Bank of England Base Rate.
  7. Utilities (water, gas or other fuel, electricity, sewerage)
  8. Communication Services (phones other than mobile phones, Internet, Satellite television); Council Tax; Green Deal charge (or any subsequent energy efficiency scheme)

We are members of the PRS, a consumer redress scheme for the property industry. If you have a complaint about our service and do not feel that we have adequately dealt with it, then you are able to take up the matter with the PRS. http://www.theprs.co.uk

How Residential Tenancies Work

Generally, residential properties are let on Assured Shorthold tenancies, a form of tenancy introduced by the Housing Act 1988. An Assured Shorthold tenancy has the following features:–

Length of tenancy
The tenancy can be for any length but generally we let properties for a minimum fixed term of six months up to a maximum fixed term of seven years. Tenancies can often be renewed after the initial fixed term and we have many tenancies on our books that have been going for over 20 years.

Notice to Quit
The landlord must serve at least two months’ notice to quit, to bring the tenancy to an end. The tenant must serve one month’s notice to quit, unless vacating at the end of the initial fixed term.

For further information on renting a property in England on an Assured Shorthold Tenancy, please read the Governments guide on ‘How to Rent’:

How to Rent Guide
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Lettings & Management Service

The Lettings team at Cooper Green Pooks specialises in comprehensive property management, ensuring landlords can confidently hand over the day-to-day running of their properties to let in Shrewsbury. With our expertise, you can rest assured that all the many regulations are complied with, and your investment is in safe hands.

As members of the Royal Institution of Chartered Surveyors (RICS) and ARLA Propertymark, we adhere to strict professional standards, including:


  • Fully bonded and professionally audited client accounts
  • Comprehensive professional indemnity insurance
  • Compliance with evolving legislation and industry regulations
  • Membership of a Client Money Protection scheme (via RICS), guaranteeing financial security

We believe that our knowledge, experience, and commitment to best practice helps landlords minimise risks and maximise returns on their rental properties in Shrewsbury.

Our Comprehensive Residential Property Management Service

We offer a full-service approach to managing rental properties, including:

    Before letting
    • Market Appraisal – Expert valuation and advice on preparing your property for let
    • High-Impact Marketing – Listings on major property portals and our website
    • Virtual Tours – Cutting-edge Matterport tours to showcase your property
    • Accompanied Viewings – Managed by our professional team, with feedback provided
    • Tenant Screening – Rigorous interviews, reference checks, and credit assessments
    • Legal Compliance – Ensuring your property meets all relevant regulations
    • Tenancy Agreement Execution – Fully online ARLA Propertymark-approved agreements
    During the tenancy
    • Deposit Protection – Registration with the TDS (Tenancy Deposit Scheme)
    • Rent Collection & Statements – Secure and efficient rent handling
    • Property Maintenance – Prompt repairs and contractor management
    • Bills & Invoices – Management of utilities and contractor payments
    • Regular Inspections – The first at three months, with detailed landlord reports
    • Statutory Notices – Serving required notices to tenants
    • Annual Rent Reviews – Keeping rental income in line with the market
    End of Tenancy & Beyond
    • Final Inspections & Reports – Managing the end-of-tenancy process
    • Deposit Disputes – Assistance with claims where necessary
    • Quick Re-Marketing – Ensuring minimal void periods between tenancies

    Fully Managed Service

    • Monthly management fee – 12.5% + VAT (15% inc VAT)
    • Set-up fee (new instructions only) – £240 + VAT (£288 inc VAT)
    • Subsequent re-lettings – £190 + VAT (£228 inc VAT)
    • EPC Certificate – £90 + VAT (£108 inc VAT)
    • Fixed term renewal (optional) – £75 + VAT (£90 inc VAT)
    • Landlord withdrawal fees – Vary depending on contract stage (details available on request)

    Letting Only (Non-Managed Service)

    • One month’s rent + VAT (minimum £550 + VAT (£660 inc VAT))
    • Full tenant referencing & compliance
    • Professional marketing & viewings
    • Tenancy agreement preparation
    • First month’s rent collection

    Premium Letting Only (Non-Managed Service)

    • Includes additional services such as:
    • Professional Inventory & Schedule of Condition – From £175 + VAT (£210 inc VAT)
    • Pre-tenancy check-in – £50 + VAT (£60 inc VAT)
    • Post-tenancy check-out & report – £75 + VAT (£90 inc VAT)
    • EPC Certificate – £90 + VAT (£108 inc VAT)

    For full details or to discuss the best option for your property, get in touch with our team today.

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    Call us on: 01743 276666

    Or use this form to send an enquiry.

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