• 01743 276666

Lettings and Management Service

Cooper Green Pooks are a specialist property management company and as such the majority of our clients instruct us on the basis they want to ‘handover’ the responsibility for the day-to-day management of their property safe in the knowledge that we will always ensure that industry best practice is adhered to.

As a member firm of the Royal Institution of Chartered Surveyors, we are bound by the Institution’s stringent Code of Practice, including holding professional indemnity insurance cover, and separate professionally audited client accounts which are fully bonded. In addition we are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes, so they can offer you the best advice. We are also backed by a Client Money Protection (CMP) scheme which guarantees your money is protected. Click here for more information.

RICS client money protection scheme rules April 2019

RICS Client Money Protection Certificate_132

We trust that this will provide peace of mind when letting such a valuable asset. We feel that our experience is invaluable to landlords and our care in the selection of suitable tenants and our commitment to acting in our clients’ best interest will ensure that the risks associated with property letting are kept to a minimum.



Our Comprehensive Residential Property Management Service includes:

Initial market appraisal including comprehensive advice on preparing the property prior to let

Advertising and marketing of properties to let (major portals and our website)

Use of state of the art ‘Matterport’ virtual tours to effectively showcase rental properties and attract the very best tenants to properties being marketed by Cooper Green Pooks

Carrying out accompanied viewings and providing feedback to the Landlord

Interviewing prospective tenants

Negotiating an offer to rent the property and confirming terms with all parties

Taking a refundable one week holding deposit from the tenant

Taking up references and carrying out credit checks

Executing an appropriate ARLA Propertymark Tenancy Agreement using an entirely online platform

Ensuring compliance with relevant legislation (see image to right)

Preparing a detailed electronic written and photographic inventory and schedule of condition of the property

Collection from the in-going tenant of a security deposit (equivalent to 5 weeks rent) and registering with the TDS

Setting up the monthly rent payment by standing order

Collecting the monthly rent

Advising on, organising and overseeing repairs and maintenance

Paying bills and contractor invoices on the landlords behalf from the rent proceeds

Carrying out annual rent reviews

Serving prescribed Statutory Notices on tenants

Dealing with queries or problems arising during the course of each tenancy

Making periodic inspections of the property (the first occurs three months into any new tenancy) and filing a report with the Landlord

Overseeing and advising on all aspects of the end of tenancy process, including dealing with claims on the security deposit

Providing a full monthly statement of Income and Expenditure (including relevant invoices)

Prompt re-marketing of the property to ensure a minimal void between tenancies


For a free rental valuation, please contact a member of the team today on 01743 276666


Landlord Fees from 1st June 2019

Fully Managed:

Typical monthly management fee – 12.5%

Set up fee (new instructions only) – £240

Subsequent re-lettings – £190

EPC Certificate – £90

Issuing new fixed term to existing tenant (this is discretionary and the Landlord can choose to not do it) – £75

Landlord withdrawal fee (pre tenancy) – £250

Landlord withdrawal fee (during tenancy, but after fixed term has expired) – £250

Landlord withdrawal fee (during fixed term) – £250 + all management fees due for the remainder of fixed term

Renovation project management – 12% of net spend (only applicable when major improvements are to be carried out)

The above fees are all subject to VAT at the prevailing rate.

Letting Only (Non Managed):

Letting fee equivalent to one months rent + VAT*


Comprehensive market appraisal and advice on marketing the property

Ensuring compliance with relevant legislation

Compiling high quality particulars,

Advertising on Rightmove, On The Market and the Cooper Green Pooks website

Carrying out viewings and interviewing tenants

Agreeing terms between Landlord and Tenant

Taking the holding deposit

Carrying out right to rent checks, employment checks, existing landlord references and credit checks

Drawing up and signing the tenancy agreement

Taking the security deposit (but sending to the Landlord to register with DPS).

Collecting the first months rent

*subject to a minimum fee of £550 + VAT and a £250 + VAT withdrawal fee if withdrawn by the Landlord once a holding deposit has been taken, but prior to a tenancy commencing.

Premium Letting Only (Non Managed):

Along with the above, we can also offer the following to Landlords who wish to manage a property directly:

Professional Inventory & Schedule of Condition  – £175 (for up to 4 bedrooms). If over 4 bedrooms it is £225.

Pre tenancy check in with tenants – £50**

Post tenancy check out & report – £75*** (paid at outset. The Landlord then negotiates the deposit return with the tenant)

Deposit registration and hold for duration of tenancy – £20****

Landlord withdrawal fee (pre tenancy) – £250

EPC Certificate – £90

**Only available if we do inventory

***Only available if we do the inventory and check in

****Only available if we do the inventory, check in and check out & report


The above fees are all subject to VAT at the prevailing rate.